Cookie Policy

Cookies are small text files stored on your device when you visit a website. They help the website function properly and provide information to site owners.

We use cookies to: (a) Remember your cookie preferences. (b) Store language preferences. (c) Improve website performance. (d) Analyze website traffic (when analytics are enabled). (e) Understand user behavior through heatmaps and session recordings (when analytics are enabled).

(a) Necessary Cookies: required for the website to function. Include cookie consent preferences and language selection. Cannot be disabled. (b) Analytics Cookies (optional): help us understand how visitors interact with our website by collecting anonymous usage data. We use Google Analytics 4 (GA4) for traffic analysis and Microsoft Clarity for heatmaps and session behavior insights. (c) Marketing Cookies (optional): used to deliver relevant advertisements and track marketing campaigns.

We use the following third-party services that may set cookies or collect data: (a) Google Fonts for loading typefaces. (b) Google Analytics 4 (GA4) for website traffic analysis, which sets cookies such as _ga and _gid. (c) Microsoft Clarity for behavior analytics (heatmaps, session recordings), which sets cookies such as _clck and _clsk. (d) External booking platforms may set their own cookies when you follow links to their sites. Analytics and behavior cookies are only activated with your explicit consent.

You can manage cookie preferences at any time through our cookie settings banner. You can also control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Cookie retention periods are as follows: (a) Necessary cookies: session or up to 1 year. (b) Analytics cookies — GA4: up to 14 months. (c) Behavior analytics cookies — Clarity: up to 12 months. (d) Marketing cookies: up to 12 months. (e) Consent preferences: 12 months.

We may update this cookie policy periodically. Check the last updated date for the most current version.

For questions about our cookie practices, contact reservas@spongi.xyz.